Welcome to the Business Frequently Asked Questions (FAQ page). Below, we have tried to answer the most common questions our business visitors to this our Web site may have. If you find that your question is not answered on this page, please email us tech@hidesertcomputers.com or call us during our business hours at (760) 364-2929 or (760) 401-0058.


 

 

 

BUSINESS Frequently Asked Questions (FAQ)

My company’s computer is faulty and need urgent repair. Can you help me?

Yes. Our certified technicians can come out to your business and help diagnose the problem. Once the problem is diagnosed, we can advice on what steps is required to remedy the situation. We understand that your computer is most often a main tool in your business and the data on your system is of the utmost value. We aim to help you by getting your system up and running in the shortest possible time to avoid extended loss of the usage of the computer and the data.

My company's computer systems are old and outdated and I would like to bring them up to date, but I don't know what I want and how I can choose. How can you help me?

We can come into your business and help you evaluate what kind of system or upgrades your systems may require based on your business needs.

My business computer is totally non-functional and I have valuable client data on it. What can you do to help?

Very often, it is possible to extract data from a malfunctioned system using various techniques. Our technicians can examine and determine the amount of useful data that we can extract and advice you.

I have critical company data on my company’s systems and I am worried if they should ever malfunction, I would lose all that data. What can I do?

We at Hi-Desert Computers understand the critical role computer systems play in today’s business environment. We can provide our clients with custom backup solutions and advice based on their unique business needs.

I have recently subscribed to the local Digital Subscriber Line (DSL) or Cable broadband internet service, but I have no idea how to install it. Can you help?

Yes. We can perform installation of the DSL/Cable modem for you at your business for your convenience

I have several computers at work and would like to link them up. How can you help?

We consult with our clients in the design of their company network and provide implementation of the design to help our clients make the most out of their company network.

How can I secure my company network from intrusions and security breaches?

Security on a company network is essential to your business success. An insecure network is equivalent to laying open all your business records, customer data and financial data to the world. We can provide custom security measures and advice on security protocol for your company based on your business.

I run a company and would like to maximize productivity using computer systems and networking. Can you help?

Yes. We can provide detailed research and consultation based on the needs and operation of your company to help you maximize the efficient usage of existing systems and networks, or the implementation of a system/network to suit your own business needs.

How do I contact you for further information?

You can contact us via email at tech@hidesertcomputers.com or telephone us at (760) 364-2929 or (760) 401-0058 during our business hours between 9 am - 5 pm Mon - Fri and 9 am to 1 pm Sat.

 

 

 

 

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